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Service apés-vente - S.A.V.

Engagement pour nos clients tous les jours – c’est le service clientèle meurer.

Service après-vente

En service pour vous – notre équipe de service est à votre disposition partout mondial:

Service includes:

  • installation
  • production support
  • maintenance
  • repair
  • preventive service
  • spare parts
  • processing of complaints

 

That’s how we help you:

  • advice and support by phone
  • telemaintenance via VPN tunnel
  • world-wide service jobs provided by qualified and experienced technicians on site

S.A.V.

Contact

Hartmut Kamper
Service après-vente

Téléphone: +49 5901 955 320
E-Mail

Josef Lambers
Service après-vente

Téléphone: +49 5901 955 371
E-Mail


Denis Runde
Service après-vente

Téléphone: +49 5901 955 378
E-Mail

Reinhold Nordemann
Service après-vente

Téléphone: +49 5901 955 361
E-Mail

Matthias Brügge
Service après-vente

Téléphone: +49 5901 955 374
E-Mail


Service technique

Immediately after having received your call we will as soon as possible support you with an intelligent reliable telemaintenance via VPN tunnel. This enables us to assist you in operating the machine quickly and efficiently. Fault analysis and elimination is also done easily like that. If required we will also arrange for a service assignment on site.

Contact

Andreas Vogt
Service technique

Téléphone: +49 5901 955 433
E-Mail

Dirk Boehmann
Service technique

Téléphhone: +49 5901 955 395
E-Mail

Christopher Scherder
Service technique

Téléphone: +49 5901 955 429
E-Mail


Service remote

TeamViewer QuickSupport

This tool gives our supporters the ability to get a common online-view to your system.

Requirement: Windows PC with Internet-access, the programme does not need any kind of installation.

Click here for "TeamViewer's QuickSupport" download.

TeamViewer QuickJoin

This tool gives you the ability to participate to livemeetings and presentations, organized by meurer support. 

Requirement: Windows PC with Internet-access, the programm doesn't need any kind of installation

Click here for "TeamViewer's QuickJoin" download.



Service de pièces de rechange

The reliable and constant provision of high-quality and compatible spare parts guarantees that production in your company will run smoothly.

Please contact the spare parts service team when it comes to the standard equipment with spare parts kits or the short-term provision of components.

Contact

Udo Albers
Service de pièces de rechange

Téléphone: +49 5901 955 362
E-Mail

Thomas Menke
Service de pièces de rechange

Téléphone: +49 5901 955 368
E-Mail

Norbert Gövert
Service de pièces de rechange

Téléphone: +49 5901 955 369
E-Mail

Peter Achteresch
Service de pièces de rechange

Téléphone: +49 5901 955 366
E-Mail


24-h-Hotline

During business hours:

Monday - Thursday: 07:00 a.m. - 05:00 p.m. (CET)

Friday: 07:00 a.m. - 02:15 p.m. (CET)

You can reach us on the indicated contact details. You can find them on this page.

 

Outside business hours:

+49 (0)5901 955 360

 

The Service Hotline is available to you 24 hours a day. Our team consists of qualified staff with many years of practical experience.

Therefore we can provide competent support for operation, handling and troubleshooting.


Formations

Our comprehensive training routine is based on tailor-made concepts: We offer you qualified training sessions for every need:

  • operator training
  • technical training
  • maintenance training
  • software training

Specifically qualified trainers provide theoretical and practical skills in small groups of up to six persons so that you can make the best possible use of our training. We attach great importance to a practical approach.

Please contact us: We look forward to meeting you at our training centre.

Contact details

Phone: +49 5901 955 0 or
E-Mail: training@meurer-group.com

L'équipe de formation

Frank Hölmer 
Training

Phone: +49 5901 955 432
E-Mail

Mike Schumacher 
Training

Phone: +49 5901 955 444
E-Mail

Carsten Krüp
Training 

Phone: +49 5901 955 439
E-Mail


Certificats

Quality has priority – please find our current certificates:

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